Operation Manager - Lead Operational Excellence at Finplan India
Job
OBJECTIVES
Center Batch Coordinator including - Attendance management of students and faculty, preparation of Result, and taking Student Feedback for existing & prospective Batches.
Managing various academic activities – Examination, Student Meet Up sessions, Workshops, Guest Lectures.
Offline lecture scheduling on timely basis.
Preparing grade cards of the students with the help of Manager.
Conducting/ managing parents Teacher meeting for all academic batches.
Solving students and parents queries.
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Key Responsibility Area
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Education Requirement and Essentials
Team Management
Allocation academic tasks to team members for timely service implementation to students
Ensuring timely completion of all academic compliance from team
Checking team performance on daily, weekly and monthly basis and conducting periodical performance reviews
Checking the team accountable for the tasks and responsibilities
Managing team members to complete their academic & operations work in time
Ensuring all academic reports on technology are maintained and filled by the team for timely analysis
Strategic Management
Developing & implementing Academic Plans
Creating processes to ensure high level of service productivity in all academic activities in each of the batches
Competitor analysis to check operational innovations
Creating strategy within team executions for ensuring high motivation and productive output across all activities
Developing and implementing ideas for attracting new students/ batches for all programs
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